Is this Best Western Heartland Inn pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Best Western Heartland Inn?

Check-in time for Best Western Heartland Inn starts counting from 3:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Best Western Heartland Inn have a swimming pool?

No, this Best Western Heartland Inn does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Best Western Heartland Inn?

Best-rates for the Best Western Heartland Inn starts from $81 per night with includes Toiletries, Breakfast, Kitchen, Bedding/Linens, TV, Accessibility, Business Services, Guest Services, Internet, Designated Smoking Area, Wheelchair Accessible, Parking, Wellness Facilities, Child Friendly, Laundry, Air Conditioner with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Best Western Heartland Inn a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 2 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Best Western Heartland Inn wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Best Western Heartland Inn is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Best Western Heartland Inn?

Based on the information reported by the owner or manager, the Best Western Heartland Inn indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Best Western Heartland Inn?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Best Western Heartland Inn | Hotel in Mattoon

8.2 (556 Reviews) | 1 Bathroom

Mattoon Hotel | Best Western Heartland Inn

Hotel in Mattoon

Suburban hotel with free breakfast and a fitness center
A fitness center, coffee/tea in a common area, and dry cleaning are available at this hotel. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a 24-hour front desk, a computer station, and express check-in are onsite.
Change of towels is available on request.
Best Western Heartland Inn offers 61 accommodations with safes and complimentary newspapers. Pillowtop beds feature premium bedding. Flat-screen televisions come with premium digital channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Mattoon hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and change of towels can be requested.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Designated Smoking Area

Wheelchair Accessible

Accessibility

Business Services

Bedding/Linens

Wellness Facilities

Toiletries

Guest Services

Breakfast

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Free toiletries

Private bathroom

Hair dryer

Shower/tub combination

Towels

Bedroom

Free cribs/infant beds

Pillow-top mattress

Blackout drapes/curtains

Premium bedding

Bed sheets

Air conditioning (climate-controlled)

Connecting rooms available

Laptop-friendly workspace

Free local calls

Desk

Iron/ironing board

Free newspapers

Desk chair

Safe

Breakfast

Coffee/tea in common area(s)

Free full breakfast available daily 6:00 AM–9:00 AM

Coffee/tea maker

Refrigerator

Parking

Free uncovered self parking on site

Electric car charging station on site

Accessibility

Wheelchair-accessible path of travel

Elevator

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Elevator door width (inches): 40

Braille signage

Assistive listening devices available

Wheelchair-accessible path to elevator

Activities

Golfing

Rafting

Fitness center (free access)

Golf lessons

Sailing

Kayaking

Hiking/biking trails

Water skiing

Fitness center

Entertainment

Premium channels

Digital channels

Flat-screen TV

General

Computer station

Free newspapers in lobby

Vending machine

Elevator

Front-desk safe

English

Designated smoking areas

TV in lobby

Guest Services

Free cribs/infant beds

Refrigerator

Daily housekeeping

24-hour front desk

Change of towels (on request)

Luggage storage

Dry cleaning service

Internet

In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Policies

Check-in

Check-in start time: 3 pm; check-in end time: 1 am contactless check-in available express check-in available minimum check-in age: 21

Check-out

Check-out before 11 am contactless check-out available express check-out available

Child Policy

Children are welcome. kids stay free! children stay free when using existing bedding. rollaway/extra beds are not available. free cribs (infant beds)!

Payment Policy

Pet deposit: usd 150 per stay pet fee: usd 40 per accommodation, per stay service animals are exempt from fees the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

2 total pets pets allowed for an extra charge of usd 40 per accommodation, per stay, plus a deposit of usd 150 per stay pets cannot be left unattended service animals are welcome, and are exempt from fees welcoming dogs and cats only

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash

Reviews

Lita

Nov 29, 2025 02:27:57 AM

Review Score: 4

Summary: Room temperature. Thermostat in both rooms booked do not work. Set to 67 degrees made it feel like 90. Neither my aunt nor I slept more than an hour at a time with the constant need to get up and turn the heaters on (if it got cold while being off too long) or off (if left on too long making the rooms stifling hot) never again.

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Room Arrangement

Room Info	Facilities
Standard Room, 1 King Bed, Non Smoking Room Size: m² 1 King Bed	General Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Standard Room, 2 Queen Beds, Non Smoking Room Size: m² 2 Queen Beds	General Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Standard Room, 1 Queen Bed, Accessible, Non Smoking Room Size: m² 1 Queen Bed	General Roll-in shower width (centimeters) - 91, Wheelchair accessible, Roll-in shower width (inches) - 36, Bed count minimum 1, Roll-in shower, Bed count maximum 1, Number of bathrooms - 1
Standard Room, 1 Queen Bed, Non Smoking Room Size: m² 1 Queen Bed	General Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Standard Room, 1 Queen Bed, Accessible, Non Smoking (Walk-in Shower) Room Size: m² 1 Queen Bed	General Transfer shower, Wheelchair accessible, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave Room Size: m² 1 King Bed	General Microwave, Separate sitting area, Refrigerator, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1