Is this Mercure Townsville pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Mercure Townsville?

Check-in time for Mercure Townsville starts counting from 3:00 PM and check-out is until 10:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Mercure Townsville have a swimming pool?

Yes, this Mercure Townsville has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Mercure Townsville?

Best-rates for the Mercure Townsville starts from $98 per night with includes View, Security/Safety, Child Friendly, Air Conditioner, Wheelchair Accessible, EV Charge Station, Sports/Activities, Fireplace/Heating, Bar, Pool, Designated Smoking Area, Balcony/Terrace, Oceanfront, Accessibility, Business Services, Restaurant, Guest Services, Laundry, Parking, Ocean View, Wellness Facilities, Entertainment, Breakfast, Internet, Kitchen with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Mercure Townsville a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Mercure Townsville wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Mercure Townsville is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Mercure Townsville?

Based on the information reported by the owner or manager, the Mercure Townsville indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Mercure Townsville?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Mercure Townsville | Hotel in Townsville

| 7.8 (1339 Reviews) | 8 Bathrooms 23 Guests

Hotel in Currajong, Townsville

Located on 11 acres of lush tropical gardens, The Mercure Townsville is a resort-style hotel on the shores of The Lakes. It offers the largest free-form swimming pool in Townsville, a spa pool, a children’s pool and tennis courts. The property is 2.5 mi from central Townsville and 1.2 mi from Townsville Airport. The hotel's 162 Queenslander-style rooms are spacious, comfortable and offer a range of modern amenities. Each room features a TV and an private bathroom. Some rooms also offer a private balcony. All accommodations includes free onsite parking. Mercure Townsville is ideally located for visits to the Great Barrier Reef and Magnetic Island, with the the tour desk offering day trip bookings.

Mercure Townsville is located in Townsville.

This 128 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Fireplace/Heating, Air Conditioner, Wheelchair Accessible, and several others. This is a 4 star rated property and has over 1339 reviews with the average score of 7.8 . Coming to Townsville and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 128 Bedrooms Hotel if you want to learn more about this place in Townsville. These details are authentic, as they are provided by our partner, booking.com.

This Mercure Townsville in Townsville is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Mercure Townsville”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

Amenities

Air Conditioner

Parking

Pool

Designated Smoking Area

View

Wheelchair Accessible

Ocean View

Balcony/Terrace

Oceanfront

Accessibility

Security/Safety

EV Charge Station

Business Services

Sports/Activities

Wellness Facilities

Fireplace/Heating

Restaurant

Bar

Guest Services

Entertainment

Breakfast

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Breakfast

Fruit

Coffee house on site

Breakfast in the room

Restaurant

Kids' meals

Special diet meals (on request)

Wine/Champagne

Parking

Accessible parking

Free parking

Private Parking

Electric vehicle charging station

Parking

Parking on site

Accessibility

Wheelchair accessible

Lowered sink

Toilet with grab rails

Activities

Tennis court

Tennis equipment

Fitness center

Live sports events (broadcast)

Fitness

Entertainment

Board games/Puzzles

General

Facilities for disabled guests

Non-smoking rooms

Air conditioning

Safe

Wifi in all areas

Designated smoking area

Family rooms

Heating

Guest Services

Room service

Vending machine (drinks)

Baggage storage

Ironing service

Packed lunches

Express check-in/out

Vending machine (snacks)

Laundry

Meeting/Banquet facilities

Daily housekeeping

Dry cleaning

Business center

Fax/Photocopying

24-hour front desk

Invoice provided

Internet

Internet

Wifi

Free Wifi

Outdoors

Garden

Sun deck

Outdoor pool (year-round)

Outdoor furniture

Picnic area

Outdoor pool

Security/Safety

Security alarm

CCTV outside property

Fire extinguishers

CCTV in common areas

Key card access

Smoke alarms

Use of cleaning chemicals that are effective against coronavirus

Guests have the option to cancel any cleaning services for their accommodation during their stay

Linens, towels, and laundry washed in accordance with local authority guidelines

Guest accommodation disinfected between stays

Food can be delivered to guest accommodation

Physical distancing in dining areas

Breakfast to-go containers

All plates, cutlery, glasses, and other tableware sanitized

Delivered food covered securely

Process in place to check health of guests

Hand sanitizer in guest accommodation and common areas

Thermometers for guests provided by property

First aid kits available

Staff follow all safety protocols as directed by local authorities

Face masks for guests available

Access to healthcare professionals

Physical distancing rules followed

Contactless check-in/out

Cashless payment available

Spa

Saltwater pool

Beach umbrellas

Swimming pool

Swimming pool toys

Shallow end

Beach chairs/Loungers

Kids' pool

Fenced pool

Policies

Check-in

The minimum age for check-in is 18

Cancellation policy

Non refundable

Payment Policy

Credit card required

Pet Policy

Pets are not allowed

Please note, there is a 1.4% credit card surcharge when using a credit card.guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.

Reviews

Value for money:

7.66

Location:

8.52

Staff:

8.82

Facilities:

8.11

Comfort:

8.28

Cleanliness:

8.2

Tina

Dec 17, 2025 08:00:00 AM

Review Score: 6

Australia

Reviewer Type: Family With Children

Travel Purpose: leisure

See All Reviews

Room Arrangement

Room Info	Facilities
Superior King Room Room Type: Double Room Size: 15 m² 1 King bed(s) Bed	Bathroom Walk-in shower, Free toiletries, Hairdryer, Guest bathroom, Shower, Towels, Shampoo, Conditioner, Toilet paper, Body soap, Shower cap, Toilet, Private bathroom General Private entrance, Trash cans, Carpeted, Ironing facilities, Smoke Alarm, Air conditioning, Iron, Safe, Laptop safe, Key card access, Heating Media & Technology Cable channels, Satellite channels, Flat-screen TV, Radio, TV Services Wake-up service, Wake-up service/Alarm clock Kitchen Electric kettle, Refrigerator Living Area Desk Bedroom Linens, Wardrobe or closet, Alarm clock View Garden view, Lake view, Pool view Room Amenities Socket near the bed Exclusive services Free gym access Physical distancing Single-room AC for guest accommodation
Deluxe King Room Room Type: Suite Room Size: 24 m² 1 King bed(s) Bed	Bathroom Walk-in shower, Free toiletries, Hairdryer, Guest bathroom, Shower, Towels, Shampoo, Conditioner, Toilet paper, Body soap, Shower cap, Toilet, Private bathroom General Private entrance, Trash cans, Ironing facilities, Hardwood or parquet floors, Air conditioning, Smoke Alarm, Iron, Safe, Laptop safe, Key card access, Heating Media & Technology Cable channels, Satellite channels, Flat-screen TV, Radio, TV Services Wake-up service, Wake-up service/Alarm clock Outdoors Outdoor furniture, Balcony, Patio, Outdoor dining area Kitchen Coffee machine, Electric kettle, Microwave, Wine glasses, Refrigerator Living Area Sitting area, Sofa, Desk View Lake view, View Bedroom Linens, Wardrobe or closet, Alarm clock Room Amenities Socket near the bed Exclusive services Free gym access Physical distancing Single-room AC for guest accommodation
Standard Queen Room Room Type: Double Room Size: 15 m² 1 Queen bed(s) Bed	Bathroom Walk-in shower, Free toiletries, Hairdryer, Guest bathroom, Shower, Towels, Shampoo, Conditioner, Toilet paper, Body soap, Shower cap, Toilet, Private bathroom General Private entrance, Trash cans, Carpeted, Ironing facilities, Smoke Alarm, Air conditioning, Iron, Safe, Laptop safe, Key card access, Heating Media & Technology Cable channels, Satellite channels, Flat-screen TV, Radio, TV Services Wake-up service, Wake-up service/Alarm clock Kitchen Electric kettle, Refrigerator Living Area Desk Bedroom Linens, Wardrobe or closet, Alarm clock View Garden view, Lake view Room Amenities Socket near the bed Exclusive services Free gym access Physical distancing Single-room AC for guest accommodation
Standard Twin Room Room Type: Twin Room Size: 15 m² 1 Twin bed(s) Bed 1 Queen bed(s) Bed	Bathroom Walk-in shower, Free toiletries, Hairdryer, Guest bathroom, Shower, Towels, Shampoo, Conditioner, Bathtub, Toilet paper, Body soap, Shower cap, Toilet, Private bathroom General Private entrance, Trash cans, Carpeted, Ironing facilities, Smoke Alarm, Air conditioning, Interconnecting room(s) available, Iron, Safe, Laptop safe, Key card access, Heating Media & Technology Cable channels, Satellite channels, Flat-screen TV, Radio, TV Services Wake-up service, Wake-up service/Alarm clock Kitchen Electric kettle, Refrigerator Living Area Desk Bedroom Linens, Wardrobe or closet, Alarm clock View Garden view, Lake view Room Amenities Socket near the bed Layout Window Exclusive services Free gym access Physical distancing Single-room AC for guest accommodation
Premium King Room Room Type: Double Room Size: 15 m² 1 King bed(s) Bed	Bathroom Walk-in shower, Free toiletries, Hairdryer, Guest bathroom, Shower, Towels, Shampoo, Conditioner, Toilet paper, Body soap, Shower cap, Toilet, Private bathroom General Private entrance, Trash cans, Ironing facilities, Smoke Alarm, Air conditioning, Iron, Safe, Laptop safe, Key card access, Heating Media & Technology Cable channels, Satellite channels, Flat-screen TV, Radio, TV Services Wake-up service, Wake-up service/Alarm clock Kitchen Electric kettle, Refrigerator Living Area Desk Bedroom Linens, Wardrobe or closet, Alarm clock View Garden view Room Amenities Socket near the bed Exclusive services Free gym access Physical distancing Single-room AC for guest accommodation
Family Room with Queen Bed Room Type: Quad Room Size: 24 m² 2 Twin bed(s) Bed 1 Queen bed(s) Bed	Bathroom Walk-in shower, Free toiletries, Hairdryer, Guest bathroom, Shower, Towels, Shampoo, Conditioner, Toilet paper, Body soap, Shower cap, Toilet, Private bathroom General Private entrance, Trash cans, Ironing facilities, Hardwood or parquet floors, Air conditioning, Smoke Alarm, Iron, Safe, Laptop safe, Key card access, Heating Media & Technology Cable channels, Satellite channels, Flat-screen TV, Radio, TV Services Wake-up service, Wake-up service/Alarm clock Kitchen Electric kettle, Dining table, Microwave, Wine glasses, Refrigerator, Toaster Outdoors Terrace, Outdoor furniture, Patio, Outdoor dining area View Lake view, View Bedroom Linens, Wardrobe or closet, Alarm clock Room Amenities Socket near the bed Exclusive services Free gym access Physical distancing Single-room AC for guest accommodation
Two-Bedroom Deluxe Bungalow Room Type: Apartment Room Size: 51 m² 1 King bed(s) Bed 2 Twin bed(s) Bed	Bathroom Walk-in shower, Free toiletries, Hairdryer, Guest bathroom, Shower, Towels, Shampoo, Conditioner, Toilet paper, Body soap, Shower cap, Toilet, Private bathroom General Private entrance, Trash cans, Ironing facilities, Hardwood or parquet floors, Air conditioning, Smoke Alarm, Iron, Safe, Key access, Heating Media & Technology Cable channels, Satellite channels, Flat-screen TV, Radio, TV Services Wake-up service, Wake-up service/Alarm clock Kitchen Oven, Dishwasher, Stovetop, Electric kettle, Kitchen, Kitchenware, Dining table, Microwave, Wine glasses, Refrigerator, Toaster Living Area Sitting area, Sofa Outdoors Terrace, Outdoor furniture, Patio, Outdoor dining area View Lake view, View Bedroom Linens, Wardrobe or closet, Alarm clock Room Amenities Socket near the bed Physical distancing Single-room AC for guest accommodation
Deluxe Room with Two Queen Beds Room Type: Quad Room Size: 24 m² 2 Queen bed(s) Bed	Bathroom Walk-in shower, Free toiletries, Hairdryer, Guest bathroom, Shower, Towels, Shampoo, Conditioner, Toilet paper, Body soap, Shower cap, Toilet, Private bathroom General Private entrance, Trash cans, Ironing facilities, Hardwood or parquet floors, Air conditioning, Smoke Alarm, Iron, Safe, Laptop safe, Key card access, Heating Media & Technology Cable channels, Satellite channels, Flat-screen TV, Radio, TV Services Wake-up service, Wake-up service/Alarm clock Outdoors Outdoor furniture, Balcony, Patio, Outdoor dining area Kitchen Coffee machine, Electric kettle, Microwave, Wine glasses, Refrigerator Living Area Desk View Lake view, View Bedroom Linens, Wardrobe or closet, Alarm clock Room Amenities Socket near the bed Physical distancing Single-room AC for guest accommodation