Is this Old Town hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Old Town hotel have a swimming pool?

Yes, this Old Town hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Old Town hotel?

Best-rates for the Old Town hotel starts from $429 per night with includes Restaurant, Wheelchair Accessible, Security/Safety, Pool, Accessibility, Wellness Facilities, Fireplace/Heating, Toiletries, Air Conditioner, Parking, Kitchen, Laundry, Bedding/Linens, Child Friendly, Business Services, Bar, Guest Services, Breakfast, Internet, TV, Balcony/Terrace with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Old Town hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Old Town hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Old Town hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Old Town hotel?

Based on the information reported by the owner or manager, the Old Town hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Old Town hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Neues Schloss Privat Hotel Zurich, Autograph Collection | Hotel in Zürich

| 8.6 (339 Reviews) | 1 Bathroom

Old Town Hotel | Neues Schloss Privat Hotel Zurich, Autograph Collection

Hotel in Old Town, Zürich

Luxury hotel with a 24-hour front desk and a restaurant
Along with a restaurant, this smoke-free hotel has a bar/lounge and valet parking. WiFi in public areas is free. Other amenities include conference space, concierge services, and dry cleaning.
Housekeeping is available on request.
Neues Schloss Privat Hotel Zurich, Autograph Collection offers 57 air-conditioned accommodations with minibars and safes. Accommodations offer separate sitting areas and include desks. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms.

Bathrooms include bathrobes, slippers, designer toiletries, and hair dryers. This Zürich hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Hypo-allergenic bedding, irons/ironing boards, and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Pool

Wheelchair Accessible

Balcony/Terrace

Accessibility

Security/Safety

Business Services

Bedding/Linens

Wellness Facilities

Fireplace/Heating

Restaurant

Bar

Toiletries

Guest Services

Breakfast

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Hair dryer

Bathrobes

Toilet paper

Private bathroom

Soap

Towels

Shampoo

Designer toiletries

Bedroom

Heating

Bed sheets

Air conditioning

Premium bedding

Hypo-allergenic bedding

Free cribs/infant beds

Safe

Water-efficient showers only

Iron/ironing board (on request)

Mobile key entry

Energy-saving switches

Slippers

Desk

Recycling

Separate sitting area

LED light bulbs

Breakfast

Buffet breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends: CHF 42 per person

Room service available

1 bar

1 restaurant

Coffee/tea maker

Minibar

Mini-fridge

Parking

Electric car charging station on site

Valet parking on site (CHF 42 per day)

Wheelchair-accessible parking and van parking available

Accessibility

Wheelchair-accessible parking

Wheelchair-accessible restaurant

Wheelchair-accessible van parking

Wheelchair-accessible registration desk

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Lever door handles

Elevator

Assistive listening devices in meeting rooms

Low-height counter and sink

Wheelchair-accessible path of travel

Low-height door lock

Low-height view port in door

Raised toilet seat

Visual fire alarm

Grab bar near toilet

Low-height electrical outlets in bathroom

Height-adjustable showerhead

Activities

Boat tours

Fitness center (discounted access)

Sailing

Beach access

Swimming

Bicycle rentals

Hiking/biking trails

Golfing

Entertainment

Flat-screen TV

General

Conference space (409 square feet)

Meeting room

Banquet hall

Front-desk safe

Elevator

Free newspapers in lobby

English

German

Smoke-free property

Renovated entire property - November 2021

Vegan dining options

No plastic coffee stirrers

Biodegradable coffee stirrers

Comprehensive recycling policy

Double-glazed windows

Vegetarian dining options

At least 80% lighting from LEDs

Guest Services

Mini-fridge

Free cribs/infant beds

Tour/ticket assistance

Change of bedsheets (on request)

Daily housekeeping

24-hour front desk

Concierge services

Dry cleaning service

Luggage storage

Multilingual staff

Internet

Available in all rooms: Free WiFi

In-room WiFi speed: 25+ Mbps

Available in some public areas: Free WiFi

Outdoors

Terrace

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: anytime

Check-out

Check-out before noon contactless check-out available

Child Policy

Children are welcome. kids stay free! one child 6 years old or younger stays free when using existing bedding. rollaway/extra beds are available for chf 70.0 per night. free cribs (infant beds)!

Payment Policy

Fee for buffet breakfast: approximately chf 42 per person valet parking fee: chf 42 per day pet fee: chf 50 per accommodation, per stay service animals are exempt from fees rollaway bed fee: chf 70.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets allowed for an extra charge of chf 50 per accommodation, per stay service animals are welcome, and are exempt from fees specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property affirms that it follows the cleaning and disinfection practices of commitment to clean (marriott) this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Aug 20, 2025 02:01:03 AM

Review Score: 4

Summary: Stay Away from this hotel. This is at best a 3.5-star hotel, not the 5-star listed here. There is no air conditioning to speak of, rooms were at best at 27 degrees C at night. The staff is wonderfully polite though, but would be good if they would not lie about not being able to fix the air conditioning and rooms not being ready -- when the rooms actually were ready. Overall, a poor quality hotel and no reason to stay here if you have other choices.

See All Reviews

Room Arrangement

Room Info	Facilities
Suite, 1 Bedroom, Corner (Balcony) Room Size: 441 square feet m² 1 King Bed	General Square meters - 41, Number of bedrooms - 1, Shower only, Ping - 12, Balcony, Rainfall showerhead, Bed count minimum 1, Square feet - 441, Number of living rooms 1, Bed count maximum 1, Number of bathrooms - 1
Superior Room, 1 King Bed Room Size: 226 square feet m² 1 King Bed	General Square meters - 21, Number of living rooms 0, Square feet - 226, Number of bedrooms - 0, Ping - 6, Shower only, Pets not allowed, Rainfall showerhead, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Suite, 1 Bedroom, Terrace Room Size: 463 square feet m² 1 King Bed	General Number of living rooms 0, Number of bedrooms - 1, Terrace, Pets not allowed, Ping - 13, Square feet - 463, Number of bathrooms - 1, Square meters - 43, Separate bathtub and shower, Balcony, Rainfall showerhead, Bed count minimum 1, Bed count maximum 1
Superior Twin Room, 2 Twin Beds Room Size: 301 square feet m² 2 Twin Beds	General Ping - 8, Number of living rooms 0, Number of bedrooms - 0, Shower/tub combination, Square meters - 28, Pets not allowed, Rainfall showerhead, Square feet - 301, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Junior Suite, 1 Bedroom, Terrace Room Size: 344 square feet m² 1 King Bed	General Square meters - 32, Number of living rooms 0, Number of bedrooms - 1, Shower only, Pets not allowed, Balcony, Square feet - 344, Rainfall showerhead, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1, Ping - 10
Deluxe Room, 1 King Bed Room Size: 194 square feet m² 1 King Bed	General Number of living rooms 0, Number of bedrooms - 0, Square feet - 194, Ping - 5, Square meters - 18, Shower only, Pets not allowed, Rainfall showerhead, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Superior Room, 1 King Bed, Balcony Room Size: 334 square feet m² 1 King Bed	General Square meters - 31, Number of living rooms 0, Ping - 9, Number of bedrooms - 0, Shower only, Pets not allowed, Balcony, Rainfall showerhead, Square feet - 334, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1