Is this Bao'an hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Bao'an hotel have a swimming pool?

Yes, this Bao'an hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Bao'an hotel?

Best-rates for the Bao'an hotel starts from $279 per night with includes Bar, Child Friendly, Wheelchair Accessible, Security/Safety, Bedding/Linens, Spa, Restaurant, Internet, TV, Business Services, Wellness Facilities, Fireplace/Heating, Breakfast, Air Conditioner, Kitchen, Laundry, Parking, Pool, Accessibility, Toiletries, Guest Services with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Bao'an hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Bao'an hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Bao'an hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Bao'an hotel?

Based on the information reported by the owner or manager, the Bao'an hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Bao'an hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Bao'an hotel are as follows: <span class='color-primary cursor-pointer js-cancellation-policy' id='js-cancellation-policy'>Cancellation policy</span> Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

The St. Regis Shenzhen Bao'an | Hotel in Shenzhen

| 9.8 (15 Reviews) | 1 Bathroom

Bao'an Hotel | The St. Regis Shenzhen Bao'an

Hotel in Bao'an, Shenzhen

Luxury hotel with 2 restaurants connected to a shopping center in Shenzhen
Along with 2 restaurants, this smoke-free hotel has an indoor pool and 2 bars/lounges. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour fitness center, massage/treatment rooms, and 24-hour room service are onsite.
The St. Regis Shenzhen Bao'an offers 289 air-conditioned accommodations with minibars and espresso makers. These individually decorated accommodations include day beds. Beds feature down comforters and premium bedding. A pillow menu is available. Televisions come with cable channels. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include safes and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Amenities

Air Conditioner

Parking

Pool

Wheelchair Accessible

Accessibility

Security/Safety

Business Services

Bedding/Linens

Wellness Facilities

Spa

Fireplace/Heating

Restaurant

Bar

Toiletries

Guest Services

Breakfast

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Hair dryer

Designer toiletries

Bathrobes

Soap

Private bathroom

Toothbrush and toothpaste

Shampoo

Separate bathtub and shower

Toilet paper

Towels

Bedroom

Day bed

Down comforter

Pillow menu

Premium bedding

Air conditioning

Blackout drapes/curtains

Bed sheets

Free cribs/infant beds

Heating

Safe

Phone

Turndown service

Soundproofing

Slippers

Individually decorated

Breakfast

Buffet breakfast available for a fee weekends 6:30 AM–10:30 AM: CNY 298-298 for adults and CNY 0-168 for children

2 bars/lounges

2 restaurants

24-hour room service

Electric kettle

Local meal delivery service

Minibar

Espresso maker

Free bottled water

Parking

Electric car charging station on site

Free self parking on site

Height restrictions apply for onsite parking

Wheelchair-accessible parking available

Onsite parking options include a garage

Limited onsite parking

Accessibility

Stair-free path to entrance

Wheelchair-accessible registration desk

Area rugs in room

Wheelchair-accessible concierge desk

Wheelchair-accessible path to elevator

Wheelchair-accessible pool

Wheelchair-accessible lounge

Wheelchair-accessible parking

Visual alarms in hallways

Wheelchair-accessible spa

Wheelchair-accessible restaurant

Doorbell and phone notification

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Wheelchair-accessible public washroom

Wheelchair-accessible fitness center

Elevator door width (inches): 10

Well-lit path to entrance

Elevator

Wheelchair-accessible path of travel

Wheelchairs available on site

Hardwood flooring in room

Activities

24-hour fitness center

Lifeguards on site

Indoor pool

Spa services

Entertainment

46-inch TV

Cable channels

General

Conference space (11442 square feet)

Meeting rooms - 4

Elevator

Banquet hall

Chinese (Mandarin)

Chinese (Cantonese)

English

Couples dining

Romance packages available

Smoke-free property

Guest Services

Children's books

Highchair

Indoor pool

Baby bath

Soundproofed rooms

Free cribs/infant beds

Turndown service

Daily housekeeping

Porter/bellhop

24-hour front desk

Dry cleaning service

Concierge services

Luggage storage

Wedding services

Internet

In-room WiFi speed: 25+ Mbps

Available in some public areas: Free WiFi

Available in all rooms: Free WiFi

Outdoors

Lifeguards on site

Pool sun loungers

Spa

Massages

Body scrubs

Couples treatment room(s)

Massage/treatment rooms

Aromatherapy

Facials

4 treatment rooms

Body treatments

Policies

Check-in

Check-in time starts at 3:00 pm

Check-out

Check-out before noon

Child Policy

Children are welcome. kids stay free! up to 2 children 11 years old and younger stay free when using existing bedding. rollaway/extra beds are available for cny 466.0 per night. free cribs (infant beds)!

Payment Policy

Fee for buffet breakfast: approximately cny 298 to 298 for adults, and cny 0 to 168 for children rollaway bed fee: cny 466.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets not allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges mobile payment options include: alipay and wechat pay property registration number 91440300madl0f801j special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, mobile payments, and cash this property affirms that it follows the cleaning and disinfection practices of commitment to clean (marriott)

Reviews

Lin

Jun 16, 2025 12:42:19 PM

Review Score: 10

Summary: Brand new hotel in the BaoAn district of Shenzhen. Relatively up and coming area with lots of construction still going on. Room is large and service is great - got a free upgrade at checkin.

See All Reviews

Room Arrangement

Room Info	Facilities
Suite, 1 King Bed, Non Smoking, Bay View Room Size: 969 square feet m² 1 King Bed	General Rollaway/extra beds (surcharge), Square feet - 969, Number of bedrooms - 1, Wheelchair accessible, Number of living rooms 1, Extra bed count 2, Number of bathrooms - 1, Ping - 27, Bay view, Square meters - 90, Separate sitting area, Bed count minimum 1, Bed count maximum 1
Deluxe Room, 1 King Bed, Non Smoking, City View Room Size: 538 square feet m² 1 King Bed	General Number of living rooms 0, Rollaway/extra beds (surcharge), Square meters - 50, Number of bedrooms - 0, Ping - 15, Square feet - 538, Bed count minimum 1, Bed count maximum 1, Extra bed count 2, City view, Number of bathrooms - 1
Deluxe Room, 2 Double Beds, Non Smoking, City View Room Size: 538 square feet m² 2 Double Beds	General Number of living rooms 0, Square meters - 50, No rollaway/extra beds, Number of bedrooms - 0, Ping - 15, Square feet - 538, Extra bed count 1, Bed count minimum 2, City view, Number of bathrooms - 1, Bed count maximum 2
Grand Room, 1 King Bed, Non Smoking, City View Room Size: 538 square feet m² 1 King Bed	General Number of living rooms 0, Rollaway/extra beds (surcharge), Square meters - 50, Number of bedrooms - 0, Ping - 15, Square feet - 538, Wheelchair accessible, Bed count minimum 1, Bed count maximum 1, Extra bed count 2, City view
Grand Room, 1 King Bed, Non Smoking, Bay View Room Size: 538 square feet m² 1 King Bed	General Number of living rooms 0, Rollaway/extra beds (surcharge), Square meters - 50, Number of bedrooms - 0, Ping - 15, Bay view, Square feet - 538, Bed count minimum 1, Bed count maximum 1, Extra bed count 2
Deluxe Room, 1 King Bed, Non Smoking, Bay View Room Size: 538 square feet m² 1 King Bed	General Number of living rooms 0, Rollaway/extra beds (surcharge), Square meters - 50, Number of bedrooms - 0, Ping - 15, Bay view, Square feet - 538, Bed count minimum 1, Bed count maximum 1, Extra bed count 2
Suite, 1 King Bed, Non Smoking, City View Room Size: 947 square feet m² 1 King Bed	General Rollaway/extra beds (surcharge), Square feet - 947, Number of bedrooms - 1, Wheelchair accessible, Number of living rooms 1, Extra bed count 2, Square meters - 88, Number of bathrooms - 1, Ping - 27, Separate sitting area, Bed count minimum 1, Bed count maximum 1, City view
Panoramic Room, 1 King Bed, Non Smoking (View) Room Size: 560 square feet m² 1 King Bed	General Number of living rooms 0, Rollaway/extra beds (surcharge), Square meters - 52, Number of bedrooms - 0, Ping - 16, Square feet - 560, Bed count minimum 1, Bed count maximum 1, Extra bed count 2, City view
Suite, 1 King Bed, Non Smoking (View) Room Size: 969 square feet m² 1 King Bed	General Rollaway/extra beds (surcharge), Square feet - 969, Ping - 27, Bay view, Number of bedrooms - 1, Square meters - 90, Separate sitting area, Wheelchair accessible, Bed count minimum 1, Number of living rooms 1, Bed count maximum 1, Extra bed count 2
Presidential Suite, 1 King Bed, Non Smoking, Bay View (Balcony) Room Size: 2669 square feet m² 1 King Bed	General Rollaway/extra beds (surcharge), Bay view, Number of bedrooms - 1, Square meters - 248, Separate sitting area, Square feet - 2669, Wheelchair accessible, Bed count minimum 1, Number of living rooms 1, Ping - 75, Bed count maximum 1, Extra bed count 2