Is this Futian CBD hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Futian CBD hotel have a swimming pool?

No, this Futian CBD hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

Is Futian CBD hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Futian CBD hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Futian CBD hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Futian CBD hotel?

Based on the information reported by the owner or manager, the Futian CBD hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Futian CBD hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Futian CBD hotel are as follows: <span class='color-primary cursor-pointer js-cancellation-policy' id='js-cancellation-policy'>Cancellation policy</span> Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Vienna Hotel Phoenix Mountain Branch | Hotel in Shenzhen

| New | 1 Bathroom

Futian CBD Hotel | Vienna Hotel Phoenix Mountain Branch

Hotel in Futian CBD, Shenzhen

Hotel in Shenzhen with 2 restaurants and free breakfast
This smoke-free hotel features 2 restaurants, a snack bar/deli, and coffee/tea in a common area. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Additionally, concierge services, dry cleaning, and laundry facilities are onsite.
Change of towels is available on request.
Vienna Hotel Phoenix Mountain Branch offers 129 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. Rooms open to furnished lanais. Accommodations offer separate dining areas and include desks. 65-cm Smart televisions come with satellite channels.

Bathrooms include showers, slippers, complimentary toiletries, and hair dryers. This Shenzhen hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 500+ Mbps (good for 6+ people or 10+ devices). Irons/ironing boards, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Wheelchair Accessible

Balcony/Terrace

Accessibility

Security/Safety

Sports/Activities

Bedding/Linens

Wellness Facilities

Restaurant

Toiletries

Guest Services

Entertainment

Breakfast

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Shampoo

Toilet paper

Hair dryer

Private bathroom

Soap

Towels

Free toiletries

Shower

Bedroom

Bed sheets

Blackout drapes/curtains

Air conditioning

Laundry detergent

Local maps

Turndown service

Guidebooks/recommendations

Desk

Laptop-friendly workspace

Slippers

Iron/ironing board (on request)

Separate sitting area

Restaurant dining guide

Window screens

Breakfast

2 restaurants

Coffee/tea in common area(s)

Free buffet breakfast available daily 7:00 AM–10:00 AM

Free reception (select days)

Dining room

Electric kettle

Free bottled water

Coffee/tea maker

Parking

Free self parking on site

Onsite parking includes off-street options

Accessibility

Elevator

Wheelchair-accessible registration desk

Wheelchair accessible (may have limitations)

Wheelchair-accessible registration desk height (inches): 39

Wheelchair-accessible concierge desk

Wheelchair-accessible lounge

Elevator door width (inches): 79

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Activities

Bicycle rentals

Hiking/biking trails

Mountain climbing

Health/beauty spa

Theme parks

Ecotours

Casino

Entertainment

65-cm Smart TV

Satellite channels

General

Lockers available

Elevator

Chinese (Mandarin)

Smoke-free property

Guest Services

Snack bar/deli

Separate dining area

Laundry facilities

24-hour front desk

Turndown service

Laundry facilities

Dry cleaning service

Change of towels (on request)

Change of bedsheets (on request)

Porter/bellhop

Daily housekeeping

Concierge services

Tour/ticket assistance

Internet

Available in all rooms: Free WiFi and wired Internet

Available in some public areas: Free WiFi and wired Internet

In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)

Outdoors

Nature reserve

Furnished lanai

Policies

Check-in

Check-in start time: 2:00 pm; check-in end time: anytime minimum check-in age: 18

Check-out

Check-out before noon

Child Policy

Children are welcome. rollaway/extra beds are not available. cribs (infant beds) are not available.

Pet Policy

Pets not allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and debit cards; cash is not accepted

Room Arrangement

Room Info	Facilities
Superior Double Room Room Size: 322.9 square feet m² 2 Large Twin Beds	General Number of living rooms 0, Square meters - 30, Number of bedrooms - 0, Ping - 9.1, Square feet - 322.9
Business Suite Room Size: 645.8 square feet m² 1 Queen Bed	General Square meters - 60, Number of bedrooms - 1, Ping - 18.1, Number of living rooms 1, Square feet - 645.8
Superior Single Room Room Size: 301.4 square feet m² 1 Queen Bed	General Number of living rooms 0, Square feet - 301.4, Number of bedrooms - 0, Square meters - 28, Ping - 8.5