Is this Mercure Pakenham pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Mercure Pakenham have a swimming pool?

No, this Mercure Pakenham does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Mercure Pakenham?

Best-rates for the Mercure Pakenham starts from $123 per night with includes Parking, Designated Smoking Area, Wheelchair Accessible, Bar, Air Conditioner, TV, Accessibility, Business Services, Wellness Facilities, Kitchen, Bedding/Linens, Internet, Laundry, Fireplace/Heating, Restaurant, Guest Services, Child Friendly with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Mercure Pakenham a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Mercure Pakenham wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Mercure Pakenham is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Mercure Pakenham?

Based on the information reported by the owner or manager, the Mercure Pakenham indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Mercure Pakenham?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Mercure Pakenham | Hotel in Pakenham

| 9.4 (180 Reviews) | 1 Bathroom

Hotel in Pakenham

Hotel in Melbourne with a coffee shop and a restaurant
This hotel features a restaurant, a bar/lounge, and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, concierge services, and laundry facilities.
Change of towels is available on request.
Mercure Pakenham offers 64 air-conditioned accommodations with minibars and safes. Beds feature pillowtop mattresses. 45-inch Smart televisions come with digital channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Amenities

Air Conditioner

Parking

Designated Smoking Area

Wheelchair Accessible

Accessibility

Business Services

Bedding/Linens

Wellness Facilities

Fireplace/Heating

Restaurant

Bar

Guest Services

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Shampoo

Hair dryer

Towels

Toilet paper

Soap

Bedroom

Free cribs/infant beds

Pillow-top mattress

Heating

Air conditioning

Bed sheets

Soundproofing

Laptop-friendly workspace

Free local calls

Desk

Desk chair

Safe

Phone

Breakfast

1 bar

1 restaurant and 1 coffee shop/cafe

Minibar

Electric kettle

Parking

Free uncovered self parking on site

Wheelchair-accessible parking available

Accessibility

Elevator

Wheelchair-accessible registration desk

Lever door handles

Wheelchair-accessible lounge

Low-height counter and sink

In-room accessibility

Low-height bed

Wheelchair-accessible restaurant

Grab bar near toilet

Well-lit path to entrance

Wheelchair-accessible business center

Wheelchair-accessible parking

Wheelchair accessible (may have limitations)

Grab bar in shower

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Wheelchair-width doorways

Stair-free path to entrance

Low-height door lock

Wheelchair-accessible path to elevator

Entertainment

45-inch Smart TV

Digital channels

General

Elevator

Banquet hall

English

No plastic coffee stirrers

Biodegradable coffee stirrers

No plastic soda bottles

Reusable tableware only

Designated smoking areas (fines apply)

Reusable cups only

No plastic water bottles

No plastic drinking straws

Biodegradable drinking straws

Guest Services

Free cribs/infant beds

Snack bar/deli

Laundry facilities

Soundproofed rooms

Change of bedsheets (on request)

Concierge services

Daily housekeeping

Change of towels (on request)

Luggage storage

Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Policies

Check-in

Check-in time starts at 2:00 pm late check-in subject to availability minimum check-in age: 18

Check-out

Check-out before 11:00 am

Child Policy

Children are welcome. rollaway/extra beds are available for aud 45 per night. free cribs (infant beds)!

Payment Policy

Rollaway bed fee: aud 45 per night credit card charges are subject to a surcharge of 1.4 percent the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets not allowed (service animals are welcome, and are exempt from fees)

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges property registration number 89 427 589 170 special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and debit cards; cash is not accepted

Reviews

Daniel

Nov 8, 2025 11:33:32 AM

Review Score: 8

Summary: Just a great comfortable place to stay with very helpful staff

See All Reviews

Room Arrangement

Room Info	Facilities
Privilege, Room, 1 King Bed Room Size: m² 1 King Bed	General Bathrobes, Rollaway/extra beds (surcharge), Private bathroom, Coffee/tea maker, Espresso maker, Shower only, Rainfall showerhead, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Number of bathrooms - 1
Luxury Suite, 1 King Bed Room Size: m² 1 King Bed	General Bathrobes, Rollaway/extra beds (surcharge), Private bathroom, Separate bathtub and shower, Coffee/tea maker, Espresso maker, Rainfall showerhead, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Number of bathrooms - 1
Deluxe Room, 1 King Bed Room Size: m² 1 King Bed	General Private bathroom, No rollaway/extra beds, Coffee/tea maker, Shower only, Rainfall showerhead, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Privilege, Room, 2 Queen Beds Room Size: m² 2 Queen Beds	General Private bathroom, No rollaway/extra beds, Coffee/tea maker, Shower only, Rainfall showerhead, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Luxury Suite, 2 Bedrooms Room Size: m² 2 King Beds	General Bed count minimum 2, Bed count maximum 2