Is this Sofitel Haikou pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Sofitel Haikou have a swimming pool?

Yes, this Sofitel Haikou has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Sofitel Haikou?

Best-rates for the Sofitel Haikou starts from $127 per night with includes Air Conditioner, Business Services, Laundry, Guest Services, Kitchen, Accessibility, Bedding/Linens, Spa, Restaurant, Bar, Toiletries, Internet, TV, Wheelchair Accessible, Balcony/Terrace, Wellness Facilities, Pool, Security/Safety, Breakfast, Child Friendly with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Sofitel Haikou a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Sofitel Haikou wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Sofitel Haikou is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Sofitel Haikou?

Based on the information reported by the owner or manager, the Sofitel Haikou indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Sofitel Haikou?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Sofitel Haikou | Hotel in Haikou

| 9.8 (17 Reviews) | 1 Bathroom

Hotel in Long Hua, Haikou

Luxury hotel with a full-service spa connected to a shopping center in Haikou
Along with a full-service spa, this smoke-free hotel has an indoor pool and an outdoor pool. WiFi in public areas is free. Additionally, a restaurant, 2 bars/lounges, and a fitness center are onsite.
Housekeeping is available on request.
Sofitel Haikou offers 208 air-conditioned accommodations with minibars and espresso makers. Beds feature down comforters. A pillow menu is available. LCD televisions come with cable channels. Bathrooms include shower/tub combinations with rainfall showerheads and hydromassage showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and complimentary bottled water. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a sauna and a fitness center.

Amenities

Air Conditioner

Pool

Wheelchair Accessible

Balcony/Terrace

Accessibility

Security/Safety

Business Services

Bedding/Linens

Wellness Facilities

Spa

Restaurant

Bar

Toiletries

Guest Services

Breakfast

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Toilet paper

Electronic bidet

Bathrobes

Hair dryer

Shower/tub combination

Towels

Soap

Shampoo

Toothbrush and toothpaste

Hydromassage showerhead

Designer toiletries

Bedroom

Air conditioning

Blackout drapes/curtains

Pillow menu

Free cribs/infant beds

Down comforter

Bed sheets

Phone

Safe

Soundproofing

Recycling

Laptop-friendly workspace

Desk

Iron/ironing board

Desk chair

Eco-friendly cleaning products provided

Water-efficient showers only

Slippers

Turndown service

Energy-saving switches

Bulk dispenser for toiletries

LED light bulbs

Breakfast

Coffee/tea in common area(s)

1 restaurant and 1 coffee shop/cafe

Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: CNY 168-168 per person

24-hour room service

2 bars/lounges

Free bottled water

Electric kettle

Espresso maker

Coffee/tea maker

Minibar

Parking

Onsite parking options include a garage

Accessibility

Area rugs in room

Tile flooring in room

Elevator

Stair-free path to entrance

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Wheelchair-accessible path to elevator

Activities

Sauna

Full-service spa

Outdoor pool

Fitness center

Indoor pool

Designer stores

Shopping mall

Entertainment

Cable channels

LCD TV

General

Conference space (2583 square feet)

Meeting rooms - 6

Business center

Front-desk safe

ATM/banking services

Elevator

Free newspapers in lobby

Water dispenser

Lockers available

Banquet hall

Chinese (Mandarin)

English

No plastic coffee stirrers

At least 80% organic food

Reusable cups only

Reusable tableware only

Biodegradable coffee stirrers

Local culture & ecosystem education

100% renewable energy

Couples dining

Smoke-free property

Humane treatment of captive wild animals

Double-glazed windows

No plastic drinking straws

Vegan dining options

At least 80% of food locally-sourced

At least 80% lighting from LEDs

Comprehensive recycling policy

Biodegradable drinking straws

No plastic water bottles

No plastic soda bottles

Vegetarian dining options

Guest Services

Outdoor pool

Free cribs/infant beds

Indoor pool

Soundproofed rooms

Laundry facilities

Porter/bellhop

Daily housekeeping

Change of bedsheets (on request)

Multilingual staff

Concierge services

24-hour front desk

Turndown service

Laundry facilities

Dry cleaning service

Luggage storage

Change of towels (on request)

Internet

Available in some public areas: Free WiFi

Available in all rooms: Free WiFi

Outdoors

Garden

Pool sun loungers

Vegetable garden

Spa

Massage/treatment rooms

Massages

Sauna

Body scrubs

Hydrotherapy

Aromatherapy

Body treatments

Spa open daily

Body wraps

Facials

7 treatment rooms

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: anytime

Check-out

Check-out before noon

Child Policy

Children are welcome. kids stay free! children stay free when using existing bedding. rollaway/extra beds are not available. free cribs (infant beds)!

Payment Policy

Fee for buffet breakfast: approximately cny 168 to 168 per person the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets not allowed (service animals are welcome, and are exempt from fees)

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, mobile payments, and cash this property affirms that it follows the cleaning and disinfection practices of allsafe (accor hotels) this property uses solar energy, plus a grey water recycling system

Reviews

Siew keow

Nov 12, 2025 02:17:50 PM

Review Score: 10

Summary: My stay at Sofitel Haikou was exceptional as always. The rooms are high-tech, spotless, and very well maintained. It's a perfect blend of comfort and modern luxury. The staff are friendly, professional, and always ready to go the extra mile. I would like to express my heartfelt thanks to the service team on duty on 11 November 2025(around 9am–10am) for kindly arranging an early check-in and sending our luggages to our room within 10 mins. We had an early flight into Haikou and my mum was tired, so the thoughtful gesture was deeply appreciated. I also want to thank the service team on duty on 12 November (between 10am–12 noon). After checking out, I accidentally left my bag at the hotel, and the staff were incredibly helpful and efficient in locating it for me. Every experience at Sofitel Haikou has been nothing short of excellent. Thank you to the entire team for your warm hospitality and impeccable service. You truly made our stay memorable! Sofitel Haikou will definitely be my number 1 choice when I return to Haikou.

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Room Arrangement

Room Info	Facilities
JUNIOR SUITE, Club Millesime Access,1 King Bed, Ocean View Room Size: 747 square feet m² 1 King Bed	General Number of living rooms 0, Private bathroom, Square feet - 747, Number of bedrooms - 1, Separate sitting area, Square meters - 69, Bed count minimum 1, Ocean view, Ping - 20.9, Bed count maximum 1, Number of bathrooms - 1
Luxury Room, 1 Queen Bed, Sea View Room Size: m² 1 Queen Bed	General Number of living rooms 0, Private bathroom, Number of bedrooms - 0, Sea view, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
LUXURY CLUB ROOM, Club Millésime Access,1 King Bed, City View Room Size: 484 square feet m² 1 King Bed	General Number of living rooms 0, Private bathroom, Number of bedrooms - 0, Square feet - 484, Ping - 14, Bed count minimum 1, Square meters - 45, Bed count maximum 1, City view, Number of bathrooms - 1
Luxury Room, 1 King Bed, Ocean View Room Size: m² 1 King Bed	General Bed count minimum 1, Bed count maximum 1
LUXURY MAGNIFIQUE ROOM, Club Millésime Access, 1 King Bed, Bay View Room Size: 721 square feet m² 1 King Bed	General Number of living rooms 0, Square feet - 721, Private bathroom, Number of bedrooms - 0, Partial ocean view, Bed count minimum 1, Square meters - 67, Ping - 20, Bed count maximum 1, Number of bathrooms - 1
Luxury Room King Ocean View Room Size: 484 square feet m² 1 King Bed	General Number of living rooms 0, Private bathroom, Number of bedrooms - 0, Square feet - 484, Sea view, Ping - 14, Bed count minimum 1, Square meters - 45, Bed count maximum 1, Number of bathrooms - 1
Luxury Room, 1 King Bed, City View Room Size: 484 square feet m² 1 King Bed	General Number of living rooms 0, Private bathroom, Number of bedrooms - 0, Square feet - 484, Ping - 14, Bed count minimum 1, Square meters - 45, Bed count maximum 1, City view, Number of bathrooms - 1
Luxury Room, 2 Twin Beds, City View Room Size: 484 square feet m² 2 Twin Beds	General Number of living rooms 0, Private bathroom, Number of bedrooms - 0, Square feet - 484, Ping - 14, Square meters - 45, Bed count minimum 2, City view, Number of bathrooms - 1, Bed count maximum 2
LUXURY CLUB ROOM, Club Millésime Access, Twin Beds, City View Room Size: 484 square feet m² 2 Twin Beds	General Number of living rooms 0, Private bathroom, Number of bedrooms - 0, Square feet - 484, Ping - 14, Square meters - 45, Bed count minimum 2, City view, Number of bathrooms - 1, Bed count maximum 2
PRESTIGE SUITE, Club Millesime Access,1 King Bed, Ocean View Room Size: 969 square feet m² 1 King Bed	General Number of living rooms 0, Private bathroom, Square feet - 969, Ping - 27, Number of bedrooms - 1, Square meters - 90, Sea view, Separate sitting area, Bed count minimum 1, Bed count maximum 1, City view, Number of bathrooms - 1